We work hard to ensure that the people who most need our help have access to the services they need, when they need them.

Access & Referral

Patients can be referred to ACCORD Hospice by either a health or social care professional.

Speak to your GP or your medical team if you are interested in accessing our services.

Hospice care is provided free of charge and is available to patients aged 18 years and over who have been diagnosed with a progressive life limiting illness.

Healthcare professionals may refer any patient aged 18 or over who has been diagnosed with a progressive life limiting illness and who has consented to a referral being made.

We accept referrals for:

  • Management of complex physical symptoms
  • Management of complex emotional / spiritual distress
  • Multidisciplinary Team (MDT) assessment and rehabilitation
  • End of life care

The Hospice operates an equal access policy such that no patient shall be disadvantaged in any aspect of their care as a consequence of cultural, racial, sexual or social characteristics or any form of handicap.

Referrals can be made via SCI Gateway or completing the form below - this will be sent securely to our team for consideration at the daily (Monday to Friday) Multi-disciplinary Team meeting.

Complete Online Referral Form

Referral FAQ

Here you will find commonly asked questions from Healthcare Professionals when looking to refer a patient to the Hospice

Who can be referred?
Any patient aged 18 or over who has been diagnosed with a progressive life limiting illness and who has consented to a referral being made.

The patient will have a GP based in Paisley, Renfrew, Erskine, Bishopton, Barrhead or Neilston.

Patients with a diagnosis of cancer or other incurable progressive condition and who has specialist palliative care needs in managing symptoms be this physical, psychological, social or spiritual can be referred to the hospice.
What happens if I make a community referral?
On initial receipt, the referral will be passed to the daily clinical meeting to be discussed by the multidisciplinary team and allocated to the service if appropriate. Healthcare professionals will arrange first contact (either by telephone, via technology or face to face) which will encompass a holistic assessment using a range of OACC Measures. A plan of care will be devised with the patient’s involvement and agreement
What happens if I make an Inpatient Unit referral?
Referrals are passed to the Charge Nurse and a doctor for review and to obtain further information if required – completed within 2 working days. The referral will be discussed at the morning meeting and the referrer informed of the outcome within 2 working days.

Patients are normally admitted from 9am until 4pm Monday to Friday. It may be necessary under exceptional circumstances and following discussion with our Consultants to admit at weekends.
How can I check the referral I made has been received by the Hospice?
If you wish to check that your referral has been received please call the Medical Secretaries between 9am and 5pm on 0141 581 2026 who will be happy to confirm if referral has been received.

Referrers Can Expect

The Clinical Team will make telephone contact with the patient or their referrer within two working days to assess if suitable for specialist palliative care services and the urgency of the referral. 

We will notify you of the proposed plan for assessment.

Patients who require admission to ACCORD Hospice will be triaged and discussed at a multi-disciplinary meeting the next working day.

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