We are proud of the services we provide in the Renfrewshire and parts of East Renfrewshire area. Your involvement is so important in order to sustain these services. There are many ways to support ACCORD Hospice and being involved in Participation is one of them.
Can you help? Can you become active in Participation here at ACCORD? Your comments will always be taken on board, and feedback will be provided where possible.
Please take a minute or so to read our Participation Leaflet and if you wish to be involved further, please get in touch by leaving feedback on our form below or completing the Participation Leaflet and post to:
ACCORD Hospice, 7 Morton Avenue, Paisley, Renfrewshire, PA2 7BW.
Participation and Engagement at ACCORD Hospice is led and coordinated by Karen Palmer to get in touch please call on 0141 581 2000
The input we receive from you can make a difference.
From the recent feedback ACCORD received, the following actions were identified and implemented:
New clearer name badges issued to staff
Photographs of key departmental staff now on display
Personalised staff introductions – ‘Hello my name is ….’
Improved documentation of patients spiritual and religious wishes
New hot drinks machine provided
At ACCORD we recognise that it is important to obtain feedback to ensure that the standard of services are of a high quality and meet the needs of patients and carers.
In order to help with this we regularly evaluate our services by carrying out surveys and evaluations in the following areas:
Patient Experience of ACCORD services
Service of Remembering