Get in touch
General Query
info@accord.org.ukGeneral Query
0141 581 2000Community Hub
0141 581 2000Inpatient Unit
0141 581 2000Volunteering Team
volunteering@accord.org.ukVolunteering Team
0141 581 2000Fundraising Team
fundraising@accord.org.ukFundraising Team
0141 581 2000Suggestions, Comments and Complaints
We welcome your feedback and we are committed to learning from your experience.
If you have any suggestions or comments about how our clinical service can be improved or have a complaint about our clinical service please speak to one of our staff by calling 0141 581 2000 or emailing info@accord.org.uk.
If you are not satisfied with the response, please discuss your concerns with Jacki Smart, Chief Executive on 0141 581 2000.
If your complaint is in relation to care provided by ACCORD and you feel it has not been resolved by ACCORD Hospice, you may contact Healthcare Improvement Scotland (HIS) directly, at any stage:
Programme Manager
Independent Healthcare Services Team
Healthcare Improvement Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB
Email: his.ihcregulation@nhs.scot
www.healthcareimprovementscotland.org
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Amazing people like you help us support those who need it most. “Everyone has been so generous, and the final total raised is testament to how adored my mum was at ACCORD hospice”