Services at ACCORD

Patient & Family Support

This service offers support to patients and families throughout their journey of living and dealing with a life limiting illness.  Our two trained Counsellors and support volunteers deliver bereavement care to adults and young people before and after death.

Aims of the Service

We offer additional emotional, psychological and practical support by offering one to one counselling sessions. The service provides the opportunity to join relevant groups where a safe environment can facilitate peer support and understanding.

What You Can Expect

You can expect to be treated with respect and understanding which comes from a non-judgmental and supportive perspective. The service will support each person as an individual, listening and acknowledging their needs.

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Meet the Team

Joy Elliot

Joy Elliot - Lead Counsellor

Joy leads the team at ACCORD co-ordinating the referrals and manages all aspect of the support service. As a qualified counsellor Joy works from a ‘Humanistic theoretical framework’. She has a number of years’ experience working within Palliative care, which has helped to inform and develop the service. Prior to working at ACCORD she gained valuable experience working in a general counselling service bringing this rounded view to her work at ACCORD.

Mhairi Taylor

Mhairi Taylor - Counsellor

Mhairi is a qualified counsellor working from a ‘Person Centred theoretical framework’. Having worked in Palliative care prior to coming to ACCORD Mhairi has brought her knowledge and understanding of the challenges that families face. She has experience of supporting children and young people, online and face to face. Mhairi continues to look at how families and young people can be supported by the service.

Hours and Availability

You will be offered six sessions. This will be reviewed to ensure your changing needs are met. Our hours are 9am to 5pm, Monday to Friday.

Clients can be seen at ACCORD Hospice or Gleniffer Outreach.

How to get in Contact

  • Patient and Family Support Services – 0141 581 2014


  • Bereavement Group  –  please contact 0141 581 2014 for more information.
  • Service of Remembering – first Sunday in September each year. To attend please;