Services at ACCORD

Patient & Family Support

This service offers support to those who have been given a life limiting diagnosis and those who are impacted by this illness.

The service is staffed by two trained counsellors and bereavement support volunteers.

Aims of the Service

We offer additional emotional, psychological and practical support by offering one to one counselling sessions. The service provides the opportunity to join our bereavement groups where a safe environment can facilitate peer support and understanding.

What You Can Expect

You can expect to be treated with respect, and understanding which comes from a non-judgmental and supportive perspective. The service will support each person as an individual, listening and acknowledging your needs.

Schools Survey

If you have been asked to complete our schools survey – please click here

Download our Leaflet here

Meet the Team

Joy Elliot

Joy Elliot - Lead Counsellor

Joy leads the team at ACCORD co-ordinating the referrals and manages all aspect of the support service. As a qualified counsellor Joy works from a ‘Humanistic theoretical framework’. She has a number of years’ experience working within Palliative care, which has helped to inform and develop the service. Prior to working at ACCORD she gained valuable experience working in a general counselling service bringing this rounded view to her work at ACCORD.

Mhairi Taylor

Mhairi Taylor - Counsellor

Mhairi is a qualified counsellor working from a ‘Person Centred theoretical framework’. Having worked in Palliative care prior to coming to ACCORD Mhairi has brought her knowledge and understanding of the challenges that families face. She has experience of supporting children and young people, online and face to face. Mhairi continues to look at how families and young people can be supported by the service.

Hours and Availability

You will be offered regular sessions with review to ensure changing needs are met.  Our core hours are 9am to 5pm, Monday to Friday, however flexibility of appointment times can be discussed.

Clients can be seen at Accord Hospice or Gleniffer Outreach.

How to get in Contact

  • Patient and Family Support Services – 0141 581 2014


  • Next Bereavement Group  –  please contact 0141 581 2014 for more information.
  • Service of Remembering – Sunday 2nd Sept 2018 in Paisley Town Hall. To attend please;

To download the information posters on our Apples Support Groups click here