Services at ACCORD

Gleniffer Outreach

Gleniffer Outreach is ACCORD’s information and support centre for patients and families affected by a life limiting illness. The Centre provides a quiet and calm environment encouraging people to drop-in at any time. Whether you have a specific need, require access to information or signposting to other services, each individual will be met with a warm supportive welcome by our experienced staff and volunteers. The Centre is also a valuable resource to other Health and Social Care professionals.

Download our latest newsletter here – Gleniffer Outreach – Newsletter – December 2019

Aims of the Service

  • To encourage people to seek up-to-date and appropriate information and support
  • To enable patients to live well and manage the life changes their illness may bring
  • To function as a social area where patients / clients ‘moving on’ from other services can attend for planned therapeutic support

What You Can Expect

Over a friendly cup of tea, we will support and guide you to browse our available information or signpost you to the most appropriate services.

Download our Leaflet here

Meet the Team

Tracey Johnstone

Tracey Johnstone - Outreach Co-ordinator

Tracey is a qualified Nurse and trained Complementary Therapist. Started training in 1990 qualifying as a Registered Nurse then graduated with BSc in Palliative Care. Worked and developed a wide experience within the acute, private and community sector before joining ACCORD Hospice working in Inpatient unit and Complementary Therapist at Outreach. Latterly to the role of Outreach Co-ordinator.

Amy Crawford

Amy Crawford - Outreach Co-ordinator

Amy graduated from the University of Glasgow with an Honours Degree in Psychology and holds a HNC in Occupational Therapy Support. Working as an Occupational Therapy Senior Support Worker at the Royal Alexandra Hospital for 5 years prior to joining ACCORD, she brings awareness and understanding of supporting individuals with a variety of illnesses, diseases and disabilities that lends itself to the role of Outreach Co-ordinator.

Hours and Availability

  • Monday to Friday, 9am – 5pm

How to get in Contact

  • Gleniffer Outreach Centre,
    ACCORD Information & Support Centre,
    Corsebar Road,
    PA2 9PN (At the RAH in front of Maternity)
  • Tel:     0141 887 5968
  • Email:

Up and Coming Events

We run different workshops for patients every month:

  • Relaxation and Stress Management
  • Gentle Exercise
  • Therapeutic Activity Sessions
  • Bereavement Support
  • Maximising the Quality of Life Sessions on:
    • Nutrition
    • Exercise
    • Well-being and Confidence
    • Symptom Awareness and Management

The best way to keep up to date with what’s going on is by choosing to Like us on Facebook and follow us on Twitter@glenoutreach for regular updates.