News from ACCORD

New Community Hub at ACCORD Hospice

It is a very exciting time to be part of ACCORD’s new developments. We have now established our Community Hub and within this area have created a new service – ‘ACCORD@Home’.

The overall aim of this service is to support our community colleagues to ensure that the ever-changing care needs of people with a life-limiting illness are met by the right people at the right time.

The service provision will be determined by a holistic ‘person-centred’ assessment and delivered by a dedicated team under the supervision and umbrella of the ACCORD Community Hub.

Our vision for this service is to provide the added support to allow patients with a life-limiting illness to live and die in their preferred place of care as well as       ensuring they receive the palliative care they deserve. The initial pilot of this  service will look at supporting patients who are already known to ACCORD     Hospice services.

The three areas this new service will focus on will be:

¨ Discharge support – trying to meet that timely request from patients to go home for care or to spend their final days at home.

¨ Crisis support – providing that extra help when a crisis occurs (symptom issues, increased care needs, etc) to support the patient and family to    remain at home rather than create an unnecessary admission to hospital.

¨ End of Life support – adding support to ensure the patient can achieve their wish to spend the end of their life at home.

Each referral will be addressed individually by our Hub team to ensure the most appropriate service is provided. At this point there will be an agreed timeframe of support by the ACCORD@Home team, with such information disseminated to the patient, relatives and referrer.

This service will supplement the existing care arrangements / packages patients are receiving at home in order to provide a full holistic model with the positive outcome of achieving the patient’s preferred place of care and death.

Meet the Team Lead:

The team is led by a very experienced Team Lead who has worked in Palliative Care for nearly 20 years. Alison Clark will be supported by a Staff Nurse, Occupational Therapists and 6 Healthcare Assistants, all of whom have undertaken a significant induction programme.