Information for Volunteers

Information for Volunteers


Following on from the latest Scottish government and Health Protection Scotland guidance, ACCORD is issuing the following guidelines to all of our volunteers. This applies to our drivers, shops and fundraising volunteers, reception and Day Therapy Unit staff etc.

Your safety and well-being remains paramount and we owe a duty of care to all of our staff and volunteers. We strongly urge you to review the latest updated guidance given yesterday regarding social contact and consider stepping back from your volunteering commitment to ACCORD if you are over 70 and/or have any underlying health conditions that increase your susceptibility or even if you just feel you should take extra care during the current situation. We are asking you to consider your own and your family situation first and foremost and take a step back, if appropriate, until this guidance changes.

As volunteers, we fully understand your commitment to ACCORD so please do not feel you are letting us down by doing so. We will work out a solution to any issues which might arise. If however, you feel that you can still help ACCORD during this difficult time, taking into account your own personal circumstances, and are of a less vulnerable category, please get in touch with us at 0141 581 2000 or We will explore the safest way to use your skills and expertise somewhere if that is possible.

We don’t know how long things will be impacted. Please continue to follow the guidelines issued by government and local authorities – that’s the best advice we can give you at this time. Hopefully, we’ll all get through this safely together and things can return to some sort of normality at ACCORD in the coming months. We hope to be able to keep in touch with you as the situation develops.

Staff members from various areas within the Hospice will be in touch to provide further information on your volunteering duties, please be reassured that your health and safety is important to the Hospice.

If you have any questions please call the Hospice on 0141 581 2000 and we will support you.

Wherever you volunteer, if you are worried, have any underlying health conditions or feel you should take extra care during the current situation, please do not feel that you will be letting us down if you choose not to come in.  Do let your line manager know with as much notice as you can. 

The safety and well-being of our volunteers remain paramount. Thank you for your incredible flexibility and outstanding support during this time. 

You really are an extraordinary group of people.