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Information for Patients and Families

ACCORD are committed to the delivery of palliative and end of life care for the people of Renfrewshire and parts of East Renfrewshire and are working hard to protect those services from the impact of Coronavirus.

Day Therapy Unit

Our Day Therapy Centre service will be suspended from Tuesday 17th March, volunteers have been advised and staff will support other areas of the Hospice where needed.

Hospice DTU teams primary role will be to stay connected in other ways with patients to make sure people are not isolated and have access to the support they need. Patients will be contacted by telephone/video by a staff member from the Day Therapy Team to continue their ongoing support.

Community Nurse Specialists and Outpatient Appointments

In the case of visits for patients in their homes, we will ask a series of screening questions on the telephone to determine if it is appropriate for a Hospice Nurse Specialist to visit you in person, relating to COVID.

If visiting is not appropriate, telephone support will be provided.

This will apply to visits from Community Nurse Specialists and Allied Health Professionals.

In Patient Unit

The Hospice In Patient unit will continue its service with various changes to protect patients and staff, we ask for thoughtful decisions to be made around visiting patients. The needs of individual referrals will also be assessed for safety.

Written information will be provided to the families of new and existing patients to support them with the changes in our In Patient Unit.

If you have any questions about visiting, please call our Charge Nurse on 0141 581 2000 for more information.

Gleniffer Outreach

As of 17th March all services at Gleniffer Outreach Centre have been suspended – staff will be staying connected to patients through telephone during this time. All groups who normally meet at the Centre have been cancelled.

Patient and Family Support

The Team will be organising telephone consultations with patients for the foreseeable future. All groups will be suspended. Alternative methods of communication will be looked at in due course.

Lymphodema Services

Ongoing support for those who utilise our Lymphedema Services will be supported through telephone contact.


All educational activities provided at the Hospice or in the community have been suspended at this time.

Complementary Therapy

All outpatient Complementary Therapy has been suspended at this time